Is ICBC’s New “No Fault” System Working?

Unfortunate stories like this are all too common.  Despite the promises by our government that the new system is improved, people are continually given the run around.  Often calls to ICBC go unanswered for days.  This is not acceptable and injured people, who are still paying expensive premiums, deserve better treatment.  AABA-Auto Accident Benefits Assistance was created to provide affordable services to all British Columbians injured in a crash who require assistance with obtaining care and recovery benefits from ICBC. 

 We were told that in exchange for this new system British Columbians would experience reduced motor vehicle insurance rates and that all injured people would be treated equally.

How does the minimal reduction in premiums help people who are in pain, unable to work and having difficulty making ends meet? From what we have seen thus far, equal treatment is poor treatment. While it is unlikely the law is going to change, there are benefits you are entitled to, but you will likely need assistance in accessing those benefits and everything you are entitled to.