AABA is here to help you navigate ICBC’s Enhanced Accident Benefits
ICBC might be paying for your medical treatments directly to the provider (i.e. your physiotherapist or chiropractor) but did you know that under the new Enhanced Accident Benefits, ICBC also has an obligation to reimburse you for the cost of medications and medical aides/devices that you have paid for out of your own pocket that are directly related to your injuries? Examples of these kind of expenses include: Tylenol, Advil, bandages and ointments, etc. Often these items are purchased when you do your grocery shopping and the receipts are overlooked and thrown away. It is essential that you save all receipts and they are submitted to ICBC in a timely manner. In fact, under the new legislation, you must submit your receipts to your “support and recovery specialist” within 180 days of the expense to ensure reimbursement.
If your health care professionals are recommending special equipment (e.g. orthopaedic pillow, cane, wheelchair, etc.), we always recommend that you get pre-authorization from your adjuster before incurring these kinds of costs. Again, if ICBC is not paying for these costs directly, you must submit your receipt within 180 days of the expense to ensure reimbursement.
If you are having trouble getting reimbursed for costs associated with your injury, and have submitted your receipts to ICBC within the time limits prescribed, call AABA, we are here to help!